FOXEER warrants products 30 days free exchange and refund if the item is DOA, if the item can not meet your needs, you can return it for exchange or refund, but you need to cover the shipping and handling fees both sides.
FOXEER also provide 1 year free repair service, you can send it back to us for examination and repair, but you need to cover the shipping and handling fees both side.
To ensure you are purchasing official FOXEER product and for a valid manufacturer’s warranty, we recommend you purchase FOXEER products from us or an authorized reseller.
If your Foxeer product is faulty, please contact our service team at firstname.lastname@example.org, we can help you diagnose and fix problems to get you back in the air. To return a product under our standard warranty, please use the following process:
Step 1: Download file "Return/Refund Procedure"
Fill all the required info and send back to email@example.com, we will reply to you in 24 hours, if your situation fulfill our requirements, we will give you solutions.
Step 2: Ship
Returns must follow our return guild, sometimes, we send replacement instead of repair to save time.