FOXEER warrants products 30 days free exchange and refund if the item is DOA, if the item can not meet your needs, you can return it for exchange or refund, but you need to cover the shipping and handling fees both sides.

FOXEER also provide 1 year free repair service, you can send it back to us for examination and repair, but you need to cover the shipping and handling fees both side.

The term of this warranty begins on the date of sale to the customers from FOXEER or an authorized reseller (proof of purchase in the form of a receipt may be required). If there is any damage to the product due to misuse, hard crash, short of circuit, the warranty shall be void. Anyone who want to exchange refund or repair must connect with us for confirm.

To ensure you are purchasing official FOXEER product and for a valid manufacturer’s warranty, we recommend you purchase FOXEER products from us or an authorized reseller.
If your Foxeer product is faulty, please contact our service team at [email protected], we can help you diagnose and fix problems to get you back in the air. To return a product under our standard warranty, please use the following process:

Step 1: Download file "Return/Refund Procedure"

Fill all the required info and send back to [email protected], we will reply to you in 24 hours, if your situation fulfill our requirements, we will give you solutions.

Step 2: Ship

Returns must follow our return guild, sometimes, we send replacement instead of repair to save time.